Shipping Policy

🚚 Shipping Policy

We are committed to delivering your order safely, securely, and efficiently across Australia.

💰 Shipping Fee

Due to increased logistics and delivery costs across Australia in 2026, a flat shipping fee of $15 AUD applies to all orders.

This ensures we can continue providing reliable and secure delivery services nationwide.

🚀 Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been dispatched, you will receive a tracking number via email.

Please ensure your shipping details are accurate before placing your order, as changes cannot be made once processing begins.

⏳ Estimated Delivery Time

Estimated delivery time: 7–15 business days

Delivery times may vary depending on:

• Your location within Australia

• Courier conditions

• Peak seasons or public holidays

We always aim to deliver your order as quickly as possible while ensuring safe handling.

🔒 Authenticity & Quality Assurance

All products are sourced through official brand channels to ensure authenticity and quality.

We guarantee:

✔️ 100% genuine products
✔️ Factory-sealed packaging
✔️ Strict quality inspection before dispatch

We do not sell counterfeit or imitation products.

📦 Shipping Protection Guarantee

Your order is fully protected from dispatch through to delivery.

If your package is:

• Lost in transit

• Damaged during shipping

• Delayed due to courier issues

• Held or stopped during customs clearance

We will:

✔️ Resend your order at no additional cost
or
✔️ Provide a full refund

We take full responsibility for ensuring you receive your order or are properly compensated.

📍 Order Tracking

Once your order has been shipped, tracking information will be sent to your email.

Please note: In some cases, our emails may be filtered into your spam or junk folder.
If you do not see your tracking email, kindly check these folders or contact us for assistance.

📲 Contact Us

For any shipping-related enquiries:

📱 WhatsApp: +852 4750 9086
📧 Email: [email protected]

We’re always here to help.